Staff Training & Competency Development

Our training programs are designed to ensure maximum customer satisfaction and exceptional service. We provide training resources for new hires, continuing education programs for existing employees, and other training materials to ensure all employees can fulfil their job duties and meet company objectives. We get to know property-level employees on a personal level so that we can understand their needs from a management perspective. 

We offer the following practical training programs:

  • Communications Skills
  • Customer Service Skills
  • Food Safety & Hygiene
  • Front Office Essentials
  • Housekeeping Professional
  • Problem Solving Skills
  • Team Building & Motivation
  • Waiting Staff Essentials
  • Work Ethics & Etiquettes
how can we help you?

Contact us at the Outstanding Solutions office nearest to you or submit a business inquiry online.

The Outstanding Solutions team is always most helpful and proactive. They have provided invaluable support to us in staff recruitment and training.

Company Advisor, Kilemakyaro Mountain Lodge

looking for a reliable hospitality consultant?