REVENUE MANAGER

A hotel based in Dar Es Salaam is looking for a revenue manager who will be in charge of its pricing and distribution strategies in order to optimize and maximize its revenues. You will work closely with sales teams, reception desk employees and the hotel general manager in areas of promotion, business planning and reservation costs. You will also be required to conduct analyses of prices offered by other hotels to develop competitive prices and discounts.

Department: Revenue Management
Project Location(s): Dar es Salaam
Education: Bachelor Degree
Compensation: TSH 3,000,000 Gross depending on qualifications

Responsibilities

  • Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations.
  • Daily pick-up analysis, strategy adjustments and reporting.
  • Perform competitive benchmark studies and follow market trends.
  • Create and maintain a 13-month rolling demand calendar.
  • Create and develop pricing strategies
  • Provide weekly dynamic forecast of expected results, variances and budget comparisons.
  • Manage and oversee strategy for all 3rd party distribution
  • Responsible for assessing, analyzing and pricing group business strategies
  • Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
  • Ensure all related systems are configured correctly, validated and working to full capacity
  • Oversee and audit the standards and operations of the reservations department.
  • Ensure web site booking process is maintained up-to-date and functional.
  • Ensure hotel personnel is fully competent in the use of all systems
  • Work in liaison with hotel sales and reservations departments as a team.
  • Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points.
  • Conduct quarterly property performance review and develop strategic and tactical action
  • Responsible for best practice standards to include: competitor analysis (STR ); environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
  • Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).
  • Reduce the cost of distribution by finding new less expensive means of delivering business
  • Prepare outline for and support the annual revenue budget process.
  • Reports to GM, dotted line to DOSM and regional head office
  • Heads Reservations Department

Minimum Qualifications

  • English language proficiency
  • A minimum of six years adaptable experience with hospitality industry reservation systems and hotel property management systems essential with two to five years in Revenue Management in multi units operations.
  • Ideally a Bachelor’s or Master’s Degree in Hotel Management, Tourism or Economic Studies.
  • Highly computer literate with a high-level command of Excel.
  • Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
  • Have a valid travel passport

Preferred Qualities

  • Business Development DNA and commercial minded.
  • Strong sense of need for achievement of goals and success.
  • Sound ability and knowledge to develop standards of operations and strategic processes
  • Good analytical and numeric skills for fast data crunching.
  • Ability to work under own initiative in a highly pressured environment.
  • Good listening skills and the ability to anticipate business needs.
  • Able to develop relationships with 3rd parties and the hotel teams.
  • Capacity to read situation, understand environments and respond accordingly
  • Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact.
  • Ability to work across all levels and functions of hiring hotel client portfolio under own initiative in a highly pressured environment.
  • Well-developed interpersonal, adaptive influencing and supervisory management skills
  • Willingness to travel and ability to interact professionally with other cultures
  • Mentality of client service and taking responsibility beyond direct duties.
  • High level of motivation, determination and commitment.

APPLICATION DEADLINE: 22ND July 2019

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