FOOD & BEVERAGE SUPERVISOR

We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to join our young and exciting team in Arusha. As a F&B Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.

Department: Food & Beverage
Project Location(s): Arusha, Tanzania
Education: Bachelor Degree
Compensation: Negotiable

Responsibilities

  • Manage service aspects in all food and beverage assigned areas and events,
  • Maintain knowledge and ensure compliance with departmental policies and standard service procedures,
  • Be welcoming, approachable and professional always,
  • Supervise efficient upkeep of tools through proper usage of equipment and devices,
  • Supervise your stations and ensure that standards are always maintained,
  • Analyze all guest requirements and prepare plans to resolve customer service-related issues and satisfy guests,
  • To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect sequence of service delivery.
  • Monitor and ensure optimal cleanliness, sanitation for all service areas.
  • To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Amani standards,
  • Order stock and keep stock levels to a correct level,
  • Assist all room service staff members to work properly and provide maximum facilities to guest’s outlets,
  • Undertake daily and weekly cleaning following cleaning checklists,
  • Facilitate procedures to take orders from visitors in systematic way and ensure timely delivery of dishes or drinks,
  • Handle any loud, intoxicated or abusive guests,
  • To continuously collect feedback from guests and report it back to the management,
  • Ensure the proper appearance and grooming of assigned colleagues,
  • Contribute to meeting and maximizing the monthly revenue budget from the respective outlet,
  • Monitor bar set-up, dinning set up/pizza set up, and coffee breaks set up and processes plus initiate plans to enhance beauty of hotels,
  • Prepare documents and maintain adherence to departmental standards..

Minimum Qualifications

  • Diploma or degree in Hospitality Studies
  • Good knowledge in both written and spoken English
  • A minimum of 5 years of progressive responsibility in food and beverage industry required
  • Proficient in hotel booking software including Microsoft Word and Excel
  • Previous experiences in minor leadership and supervisory roles are a definite plus.

Preferred Qualities

  • Create and design food and drink menus,
  • Manage kitchen staff and oversee food preparation,
  • Ensure adherence to food sanitation and safety guidelines,
  • Maintain food and drink inventory,
  • Resolve customer complaints or concerns.

Application Deadline: 26th August 2019

how can we help you?

Contact us at the Outstanding Solutions office nearest to you or submit a business inquiry online.

I’m very impressed with the recruiting services from Outstanding solutions. All their efforts helped to accelerate the hiring process and find great candidates for our Company. Our experience with Outstanding solutions has been very positive.

Alberto
General Manager, Regency Park Hotel

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