Are Skills or Attitude more Important?
In the service sector attitude goes along way. How we interact with our customers can alter their enter experience. Fostering a positive team spirit among staff can be as important as teaching them technical skills. Although technical skills are easily taught through training, attitude is something that individuals have within them. Positive team members are more productive and can motivate others. Even when the food or entertainment is not up to industry standards, a positive, engaging and fun employee can create an unforgettable experience, turning a potentially negative review into a positive one. At Outstanding Solutions, we help you hire the right team with the right attitude and train them on the desired technical skills.